Create Call - Plugixa CRM

POST /plugixa-crm/v1/calls

Create a call, optionally attached to a contact, account, opportunity or lead.

Any user with access to Plugixa CRM. With Plugixa CRM Pro roles, the user’s role must also allow creating calls.

Request

POST https://your-site.example/wp-json/plugixa-crm/v1/calls

Request body

Content type: application/json

date_start and date_end are wall-clock times in the site’s time zone, as YYYY-MM-DD HH:MM:SS. You can also send YYYY-MM-DD HH:MM, a bare date, or an ISO 8601 time with an offset or Z, which is converted to the site’s time zone. Anything else is stored as null. account_id is worked out from the parent: an account is its own, a contact or an opportunity gives its account, a lead gives none. completed_at is only set by Complete Call.

{
  "name": "Discovery call",
  "direction": "outbound",
  "date_start": "2026-11-18 14:00:00",
  "date_end": "2026-11-18 14:30:00",
  "parent_type": "contact",
  "parent_id": 31,
  "assigned_user_id": 3,
  "participants": [
    {
      "type": "contact",
      "id": 31
    }
  ],
  "reminders": [
    600
  ]
}

Responses

201 Created. data is the new call.

{
  "success": true,
  "data": {
    "id": 17,
    "name": "Discovery call",
    "status": "planned",
    "direction": "outbound",
    "description": "",
    "date_start": "2026-11-18 14:00:00",
    "date_end": "2026-11-18 14:30:00",
    "is_all_day": 0,
    "color": null,
    "parent_type": "contact",
    "parent_id": 31,
    "account_id": 12,
    "assigned_user_id": 3,
    "completed_at": null,
    "created_by": "1",
    "modified_by": "1",
    "created_at": "2026-11-12 09:30:00",
    "modified_at": "2026-11-12 09:30:00",
    "deleted_at": null,
    "parent_name": "Maria Anders",
    "assigned_user_name": "Jordan Lee",
    "participants": [
      {
        "id": 21,
        "call_id": 17,
        "participant_type": "contact",
        "participant_id": 31,
        "acceptance": "none",
        "is_organizer": 0,
        "created_at": "2026-11-12 09:30:00",
        "participant_name": "Maria Anders"
      }
    ],
    "reminders": [
      {
        "id": 9,
        "seconds_before": 3600,
        "sent": 0
      }
    ]
  }
}

Errors

Plus the errors every endpoint can return.

Examples

curl -s -X POST "https://your-site.example/wp-json/plugixa-crm/v1/calls" \
  -u "admin:$WP_APP_PASSWORD" \
  -H "Content-Type: application/json" \
  -d '{"name":"Discovery call","direction":"outbound","date_start":"2026-11-18 14:00:00","date_end":"2026-11-18 14:30:00","parent_type":"contact","parent_id":31,"assigned_user_id":3,"participants":[{"type":"contact","id":31}],"reminders":[600]}'

<?php
$ch = curl_init('https://your-site.example/wp-json/plugixa-crm/v1/calls');
curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST  => 'POST',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_USERPWD        => 'admin:' . getenv('WP_APP_PASSWORD'),
    CURLOPT_HTTPHEADER     => ['Content-Type: application/json'],
    CURLOPT_POSTFIELDS     => json_encode([
        'name'             => 'Discovery call',
        'direction'        => 'outbound',
        'date_start'       => '2026-11-18 14:00:00',
        'date_end'         => '2026-11-18 14:30:00',
        'parent_type'      => 'contact',
        'parent_id'        => 31,
        'assigned_user_id' => 3,
        'participants'     => [
            [
                'type' => 'contact',
                'id'   => 31,
            ],
        ],
        'reminders'        => [600],
    ]),
]);
$response = json_decode(curl_exec($ch), true);
curl_close($ch);

const auth = 'Basic ' + btoa(`admin:${process.env.WP_APP_PASSWORD}`);
const response = await fetch('https://your-site.example/wp-json/plugixa-crm/v1/calls', {
  method: 'POST',
  headers: {
    'Authorization': auth,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    name: 'Discovery call',
    direction: 'outbound',
    date_start: '2026-11-18 14:00:00',
    date_end: '2026-11-18 14:30:00',
    parent_type: 'contact',
    parent_id: 31,
    assigned_user_id: 3,
    participants: [{ type: 'contact', id: 31 }],
    reminders: [600],
  }),
});
const { data } = await response.json();