Contents

WooCommerce Integration — Plugixa FAQ

Two distinct WooCommerce features ship with Pro:

  1. Product tab — an FAQs tab on every product’s single-product page, auto-populated with FAQs you assign.
  2. Products as content source — use [plugixa_faq content_source="woocommerce_products"] to render product cards as FAQ items. Covered in Content Sources.

This page covers the product tab.

WooCommerce FAQs tab on a product page

Requirements

  • WooCommerce 6.0 or higher.
  • Plugixa FAQ Pro.

Enable the tab

  1. Go to Plugixa FAQ → Settings → WooCommerce.
  2. Toggle Enable product FAQs on.
  3. Optionally customize:
    • Tab title — default FAQs.
    • Tab priority — default 50 (tab position relative to other tabs: Description = 10, Additional Info = 20, Reviews = 30).

WooCommerce settings

Assigning FAQs to a product

Edit any product in Products → All products. Scroll to the Plugixa FAQs metabox in the sidebar.

Two modes:

1 · Manual selection

Pick specific FAQs from your library. Those FAQs appear on the product tab.

2 · Category-based

Pick a category (e.g., “Shipping”). All FAQs in that category appear automatically on the product tab, including FAQs added later.

Both modes can be combined — e.g., “all FAQs from shipping + these 3 product-specific FAQs”.

How the tab renders

The tab uses the current site’s default view by default. Override per-product or globally:

  • Per-product — choose a view in the product metabox.
  • Globally — via filter:
add_filter( 'plugixa_faq_product_tab_atts', function( $atts, $product_id ) {
    $atts['view'] = 'my-custom-view';
    return $atts;
}, 10, 2 );

Schema.org FAQ markup is automatically embedded on the product page — search engines may surface those FAQs as rich snippets under the product listing.

Customizing the tab

Tab title per product

add_filter( 'plugixa_faq_product_tab_title', function( $title, $product_id ) {
    if ( has_term( 'electronics', 'product_cat', $product_id ) ) {
        return __( 'Specifications & FAQs', 'textdomain' );
    }
    return $title;
}, 10, 2 );

Tab priority (position)

add_filter( 'plugixa_faq_product_tab_priority', function( $priority, $product_id ) {
    return 15;  // between Description (10) and Additional Info (20)
}, 10, 2 );

Hide the tab when empty

By default, the tab is hidden automatically if a product has no associated FAQs. To force-show it:

add_filter( 'plugixa_faq_show_empty_product_tab', '__return_true' );

Replace the tab’s content

add_filter( 'plugixa_faq_product_tab_content', function( $content, $product_id, $atts ) {
    // Prepend a custom intro
    return '<p>Common questions about this product:</p>' . $content;
}, 10, 3 );

WooCommerce products as FAQ items

Separate from the tab, you can render the product catalog itself as an FAQ list — useful for a “Which product is right for me?” guide.

[plugixa_faq content_source="woocommerce_products" product_style="modern" limit="6"]

See Content Sources → WooCommerce.

Email notifications

When feedback is submitted on a product-tab FAQ, admin notifications use the product context — the email subject includes the product name for easier triage.

Override via:

add_filter( 'plugixa_faq_product_feedback_email_subject', function( $subject, $feedback, $product_id ) {
    return "[Support] New feedback on " . get_the_title( $product_id );
}, 10, 3 );

Performance notes

  • Product-tab FAQs are loaded only when the FAQs tab is clicked (lazy-loaded). The initial product page doesn’t carry the overhead.
  • FAQs are cached with WooCommerce’s transient cache (keyed by product ID and FAQ-set hash). Cache is invalidated when FAQ assignments change.
  • On product category archives, Plugixa FAQs are not auto-rendered — use the shortcode or block if you want FAQ content there.

Caveats

  • Variable products — the tab applies to the parent product, not individual variations. Variations inherit the parent’s FAQs.
  • Bundle / grouped products — FAQs are shown only for the parent bundle product, not child items.
  • Subscriptions — the tab works identically with WC Subscriptions.
  • Custom product types — supported if they render standard product tabs. Non-standard product types may need a filter adjustment.

Troubleshooting

Tab not appearing

  1. WooCommerce active? Plugins screen.
  2. Pro license active? Plugixa FAQ → Account.
  3. Tab enabled? Settings → WooCommerce.
  4. FAQs assigned? Product edit → Plugixa FAQs metabox.
  5. Theme override? Some themes replace WC tabs. Test with Storefront to isolate.

Wrong FAQs appear

  • Double-check the selected category in the product metabox.
  • If the product uses category-based FAQs, check that the category slug matches.

Tab shows but FAQs blank

  • Custom view missing — the view may have been deleted. Re-pick a view in the metabox.
  • FAQs in draft status — set to published.

REST API

Currently no dedicated REST endpoints for the tab — the UI is server-rendered. WooCommerce product IDs with associated FAQs can be queried via:

GET /wp-json/plugixa-faq/v1/faqs?product_id=123

Hooks

See Hooks → WooCommerce.

Quick Links

Plugin page Changelog