Contents
AI generator - Plugixa FAQ
Where this appears: Plugixa FAQ, then AI Generator.
Drafts questions and answers from something you already have. Three sources, two providers, and nothing is saved until you have read it.
Before it appears
The tab is hidden until AI is enabled and a key is saved, under Settings, then AI. That is deliberate: an AI tab that cannot generate anything is worse than no tab.
You supply your own API key, for OpenAI or Google Gemini. Requests go from your server to that provider and nowhere else; there is no Plugixa middleman, and no usage is metered by us.
The three sources
| Source | Give it | Good for |
|---|---|---|
| Topic | A subject in words | A page you have not written yet |
| URL | A page address | Turning a policy page into questions |
| Document | A PDF, DOCX or text file | A manual or a handbook you already ship |
How many, and in what language
A count, up to twenty in one run, and a language. Generating in the site’s other language and linking the result to the English original is a reasonable way to start a translation, though it is a starting point and not a substitute for someone reading it.
Review before import
Every draft is listed for approval. You can edit the wording, drop the ones that missed, and choose a category before anything is written.
Imported answers arrive as drafts, not published. Two deliberate steps stand between a model’s output and your live site, and both are there because the model does not know your refund policy.
Being honest about what it produces
It drafts plausible questions and answers from what you gave it. For a topic it is writing from general knowledge, which means anything specific to your business - prices, timescales, policies - is a guess. Read it.
From a URL or a document it is extracting rather than inventing, which is considerably safer, and is the way to use this feature if you use it at all.
Troubleshooting
| What you see | Why | What to do |
|---|---|---|
| The AI Generator tab is missing | AI is off, or no key is saved | Settings, then AI |
| Generation fails immediately | The key is wrong, or the account has no credit | Use Test Connection on the AI settings tab |
| The answers are generic | A topic prompt has nothing specific to work from | Use the URL or document source instead |
| Nothing was saved | Drafts are imported only after approval | Approve them in the review step |
What to do next
From a topic is the first source.