Contents
Free vs Pro — Plugixa FAQ
Plugixa FAQ ships as a free plugin on WordPress.org with a Pro upgrade managed through Freemius. This page lists every feature and shows exactly what’s included in each tier.
Quick summary
| Tier | Best for |
|---|---|
| Free | Sites that need a solid, well-designed FAQ with categories, search, feedback, and standard WP integrations. |
| Pro PRO | Sites that want AI-assisted content, custom fields, WooCommerce product FAQs, advanced pagination, nested items, analytics, import/export, and frontend submissions. |
Feature matrix
Content creation
| Feature | Free | Pro |
|---|---|---|
| Unlimited FAQs | ✓ | ✓ |
| Unlimited categories | ✓ | ✓ |
| WYSIWYG editor for answers | ✓ | ✓ |
| Reorder by drag-and-drop | ✓ | ✓ |
| AI FAQ Generator — generate from topic, URL, or PDF | — | ✓ |
| Custom Fields — attach arbitrary fields to FAQs | — | ✓ |
| Import / Export — JSON, CSV, PDF | — | ✓ |
| Demo data — one-click seed with sample FAQs | — | ✓ |
| Frontend submissions — users suggest FAQs via form | — | ✓ |
Design & layout
| Feature | Free | Pro |
|---|---|---|
| Views — visual design presets | ✓ | ✓ |
| Accordion layout (classic + dark) | ✓ | ✓ |
| Icon styles, typography, Google Fonts | ✓ | ✓ |
| Custom CSS | ✓ | ✓ |
| Dark mode | ✓ | ✓ |
| Timeline layout | — | ✓ |
| Horizontal / card layouts (normal + modern) | — | ✓ |
| Nested categories — parent/child category tree | — | ✓ |
| Nested FAQs — sub-questions under a parent FAQ | — | ✓ |
Display & pagination
| Feature | Free | Pro |
|---|---|---|
Shortcode [plugixa_faq] with 30+ attributes |
✓ | ✓ |
| Visual Shortcode Builder | ✓ | ✓ |
| Saved shortcode configurations | ✓ | ✓ |
| Gutenberg block | ✓ | ✓ |
| Elementor widget | ✓ | ✓ |
| Group by category | ✓ | ✓ |
| Search | ✓ | ✓ |
| Schema.org FAQPage markup | ✓ | ✓ |
| Permalinks (deep linking) | ✓ | ✓ |
| Numbered pagination | ✓ | ✓ |
| Load More pagination | — | ✓ |
| Infinite scroll pagination | — | ✓ |
Content sources
| Feature | Free | Pro |
|---|---|---|
| Plugin FAQs | ✓ | ✓ |
| WordPress posts | ✓ | ✓ |
| WordPress pages | ✓ | ✓ |
| WooCommerce products | — | ✓ |
| Media library | — | ✓ |
Integrations
| Feature | Free | Pro |
|---|---|---|
| Elementor widget | ✓ | ✓ |
| WPML support | ✓ | ✓ |
| Polylang support | ✓ | ✓ |
| WooCommerce product tab (FAQs on product pages) | — | ✓ |
| WooCommerce product metabox (pick FAQs per product) | — | ✓ |
Feedback & analytics
| Feature | Free | Pro |
|---|---|---|
| “Was this helpful?” widget | ✓ | ✓ |
| Helpful / not-helpful counts on FAQs | ✓ | ✓ |
| Optional comment after a vote | ✓ | ✓ |
| reCAPTCHA v3 protection | ✓ | ✓ |
| Feedback analytics dashboard | — | ✓ |
| Per-FAQ feedback breakdown and filtering | — | ✓ |
Multilingual
| Feature | Free | Pro |
|---|---|---|
| WPML / Polylang detection | ✓ | ✓ |
| Translation groups across FAQs and categories | ✓ | ✓ |
| Language-aware frontend filtering | ✓ | ✓ |
| Fallback to default language | ✓ | ✓ |
| Translation groups for custom fields | — | ✓ |
Developer
| Feature | Free | Pro |
|---|---|---|
| 60+ action and filter hooks | ✓ | ✓ |
REST API (plugixa-faq/v1) |
✓ | ✓ |
| Theme template overrides | ✓ | ✓ |
| Pro REST endpoints (AI, custom fields, import/export) | — | ✓ |
How the Pro gate works
The plugin uses Freemius to manage licensing. The pro/ directory is shipped only with the Pro build (@fs_premium_only directive in the main plugin file).
- If
pro/is missing on disk, every Pro feature falls back to free behavior, even if the license system reports Pro. This lets you test the free experience by renamingpro/toproOld/. - Pro REST endpoints return
403with an upgrade URL when called from a free install. - Pro React modules render an upgrade card instead of the feature UI.
- Free installs still show Pro menu items as “locked” teasers (this can be disabled with
plugixa_faq_show_pro_upsellsfilter — see Hooks).
Upgrade flow
- Go to Plugixa FAQ → Account in wp-admin.
- Click Upgrade — you’re redirected to the Plugixa checkout.
- After payment, Freemius activates the license and swaps the plugin to the Pro build automatically.
- Your existing FAQs, categories, and views are preserved.
Downgrading
If you let a license lapse, Pro features stop working but your data is preserved. Re-activating a license restores access instantly — no data migration needed.
Feature spotlights
AI FAQ Generator PRO
[Your copy here]
WooCommerce product FAQs PRO
[Your copy here]
Custom Fields PRO
[Your copy here]
Questions?
- See Getting Started for install help.
- See Troubleshooting for common issues after upgrade.
- Need help choosing? Contact support with your use case.