Troubleshooting - Plugixa Team

Nothing appears on the page

Almost always one of three things, in this order of likelihood.

Every member is still a draft. Only published members render. Check the status column on the members list.

The shortcode names a view that does not exist. A wrong slug does not error; it falls back. Compare the view attribute against the slug on the views screen.

The shortcode is in a code block. The editor will happily show you the tag as text. Retype it in a paragraph block.

The layout is not the one I chose

If the view is set to masonry, carousel, table, filter, accordion or inline and you are seeing a grid, that layout is a Pro one and is not installed. A view set to a layout that is not registered falls back to grid rather than failing.

The design changed everywhere at once

That is a view doing its job. Several pages point at the same view, so editing it changes all of them. If you wanted one page to differ, duplicate the view and point that page at the copy.

Cards are cut off or cramped

The limit is probably not a multiple of the column count, so the last row is part empty. Either is fine to change; the Layout panel holds both.

A group tab shows nothing

The group exists but everybody in it is a draft, or nobody has been assigned to it yet. Both look identical from the front end.

Photos look inconsistent

The crop is centred, so portraits taken at different distances will not line up no matter what the Photo panel is set to. Consistent source images are the only real fix.

Still stuck

Turn on WP_DEBUG and reload the page. A conflict with another plugin usually announces itself as a JavaScript error, and the carousel and the filter layout are the two that depend on their scripts arriving.